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You have questions

And We’ve Got The Answers

General

Will Simple Recipe Pro work with my theme?

Long story short, yes.  Longer story – there’s tens of thousands of themes on the market for WordPress sites and so we can’t obviously test each one of them, but we have tested our plugin against most of the popular ones and had no issues getting it setup.  If you are at all concerned that it may be an issue for you, simply reach out to our support team and we’ll get everything installed and tested for you to make sure you have no issues!

Can you convert the recipes from my current site?

Yes!  We support the most popular plugins out of the box and if you are using a plugin we don’t have built in support for, we’ll either create an import tool for you, or just move your recipe over manually.  Either way you’ll have a one on one live person here to help make sure everything carries over successfully.

I have a ton of recipes currently setup in another recipe card plugin, can I import them into Simple Recipe Pro?

Yes! Right now we support easy importing from all of the most common recipe plugins on the market, and even if you’re using a custom one-off plugin we’ve never seen before, we’ll still help you get everything imported so it’s 100% just the way you want it.

What sets you apart from other recipe plugins?

We could go on and on about the features we’ve built in to Simple Recipe Pro, but to be honest the biggest differentiator you’re going to find here is one on one personal support for ANY issue you have.  We pride ourselves on providing you the highest level of care and attention to detail, and so beyond just building the best plugin on the market in terms of features, we’ve also assembled the best team of people behind it to make sure you’re successful as a food blogger.

Can my readers easily print and share my recipes?

Yes! We’ve built a super clean print page for your readers, and also a powerful group of social sharing features to make sure that every option you can think of has been covered.

How does the nutrition data work? My past plugins were never accurate.

We’ve built our nutritional calculator from the ground up to be super accurate, and tied it in to the FDA’s database to grab the most accurate results possible. But we didn’t just stop there because we know there’s always going to be some items that just need a little special attention.

We also included the option for you to include your own personal ingredient library so if you have some personal favorites that aren’t in the main FDA database, you can keep your own list of reusable items to make sure they’re as accurate as possible.

And if that’s still not enough, we also give you the option to manually set the data here, so if you want ultimate fine grain control over what appears on your recipe page, you can manually set each individual nutritional fact to make sure it matches exactly what you want it to.

Do I really get unlimited feature requests?

Yes! We want Simple Recipe Pro to truly be the simplest and best plugin you’ve ever used, so we encourage you to ask away for anything your heart desires, and whenever possible we’ll build it in to a future update to our plugin!

Style & Customization

Do you have custom templates to match my branding?

Yes!  We offer some built in themes to choose from for your recipe cards as well as the option for you to choose the fonts, colors and sizing of everything yourself if you so choose, and on top of this, we also offer a truly custom theme built just for you.  If you’re looking for the highest level of branded recipe cards, just ask our support team and we’ll hand code you a 100% matching theme built from the ground up just for you.

Is it easy to add links to my recipes?

Couldn’t be easier!  You can do it yourself manually using the same style of link editor you normally use in posts while you’re writing the recipe, or you can use our affiliate link builder to instantly build links across your entire site!

How do I get a custom style for my recipe cards?

Just contact us via email, live chat, our facebook group or our support desk, and our designers will custom build a style just for you that is a perfect match to your blog.

Can I customize my recipe index page?

Yes! Your recipe index page can be built for you in a number of different ways, with support for things like pagination, infinite scroll, filters and so much more, and if there’s something you’re looking for but don’t see, just ask us and we’ll help set it up for you.

Can my readers rate my recipes?

Yes, we’ve included a star based system into your recipe cards, and also tied it into Google’s search results so your recipe ratings will also show up there as well!

Do you support ads inside the recipe card?

Yes, wecan include your ad code inside the recipe card.  In most cases you would simply contact your ad network and they’ll update this for you however you can always also contact us and we’ll reach out on your behalf.

Does Simple Recipe Pro work with AdThrive Mobile?

Yes, with one caveat.  In order to get the Simple Recipe Pro recipe card to display inside AdThrive’s you need to email their support team and have them activate it.  Right now AdThrive is in the process of phasing out their mobile theme, and so for the time being they have asked all users to just contact them to enable that feature.

Will Recipe Notes still show up if there are no recipe notes for the recipe?

No – if you leave the recipe note section blank it will not display in your recipe card.

SEO

Does Simple Recipe Pro work with Pinterest Rich Pins?

Yes!  We support Pinterest Rich Pins so when your readers pin your recipes you’ll get all of the rich information like ingredients and servings right in the pins!

Will my recipes show an image in Google results?

Yes! We’ve included all of the Google schema tags for your recipes so your recipes will show up with all of the bells and whistles available!

Will my recipes be good to go for SEO?

Straight to the top! We have great support for all of the most popular SEO features such as schema tags, open graph, meta descriptions, Google Analytics and so much more.  On top of this you also have access to our team of SEO experts, so if you need some advice on changing your permalinks or tagging your images, all you have to do is ask and we’ll help you solve even your trickiest SEO problems.

Will my recipes show star ratings in Google results?

Yes! We’ve included all of the Google schema tags for your recipes so your recipes will show up with all of the bells and whistles available!

Support

I need help installing the plugin, can you help?

Of course, we’re here to help! You can reach out to us via email, live chat, our facebook group or our support desk!

What's the best way to contact you?

You can contact us 24 hours a day, 365 days a year via email, live chat, our facebook group or our support desk!

Do you offer support for Simple Recipe Pro?

Yes, we offer support 24 hours a day, 365 days a year, and 366 days on leap years. You can reach out to us via email, live chat, our facebook group or our support desk!

Pricing & Payment

Is there a free version available?

No, and there’s a good reason for that.  We’ve focused on packing Simple Recipe Pro with so many powerful features and an unbeatable level of support and so we do need to charge a small fee to offset this.  However, we do offer a 30 day risk free trial so can absolutely get started without having to risk losing any money if you don’t absolutely love our plugin.

Do I pay monthly or yearly?

We have two separate payment options currently available to make it easier for you to pick what option works best for you.  You can choose to pay month by month or for a whole year at once (which includes a discounted rate for doing so).

When it comes time to renew, we’ll automatically process the card you have on file in your account, and if there’s a problem processing it, you’ll get a notice with instructions for updating your payment information.

Is there any cost for updates and upgrades?

Nope, there are no ‘premium upgrades’ you have to pay for or ‘unlock’, that wouldn’t be very nice of us.  We release updates to the plugin regularly for security and stability reasons and also new feature updates, and as an active subscriber you get access to all of it.

What is the refund policy?

Like most things here, it’s pretty simple – we want you to be 100% in love with Simple Recipe Pro, and so if for any reason you are not, we have a 30-day money back guarantee, and of course you can cancel your subscription at any time. But we are certain you’ll love it!

Is there an affiliate program?

We do have an affiliate program but it hasn’t been launched yet.  If you are interested in becoming an affiliate please contact us and we’ll get you on our list for as soon as it becomes available!

Can I use Simple Recipe Pro on more than one site?

Yes, just contact us and we’ll help you upgrade your license.

Can I change my plan from monthly to yearly?

Yes, just contact us and we’ll help you upgrade your license.